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FAQ's

  1. What are property taxes?
  2. What should I do if I didn't receive a tax bill?
  3. When are taxes due?
  4. How much are my taxes?
  5. What is the value of my property?
  6. Can I write a personal check for payment of taxes?
  7. Can I get a paid receipt for taxes sent by mail?
  8. Have my taxes been paid?
  9. Can taxes be paid in advance?
  10. Does the Treasurer have automatic payment deduction?
  11. How do I make an address change?
  12. How much of my taxes go to schools, etc.?
  13. Can I appeal the penalty amount?
  14. I don't agree with the value that has been placed on my property. What can I do?
  15. I paid off or refinanced my home and now no longer escrow my taxes with my lender. What should I do to ensure I receive my tax bill?
  16. I received a notice from my bank that my check has been returned. What do I need to do?
    1. What are property taxes?

      In the state of Ohio real property taxes, commonly known as real estate taxes, are taxes levied by any taxing subdivision on a real estate parcel. Levies raise tax revenue for school districts, municipalities, libraries, and other special issues such as mental health services.

    2. What should I do if I didn't receive a tax bill?

      Ohio law states that it is the responsibility of the parcel owner to make sure that they obtain a property tax bill in time to pay their taxes. A duplicate tax bill may be obtained by calling our office at (614)525-3438 or by emailing your request to the Treasurer.

    3. When are taxes due?

      Taxes are due semi-annually each January 20th and June 20th. If either January 20th or June 20th occurs on a weekend or holiday the due date will be changed to the next business day following the 20th.

    4. How much are my taxes?

      To obtain your tax amount you may call our Customer Service Department at (614)525-3438 or check the Property Search Property Search Property Search page of our website. You will need to look up your parcel information, and it will be displayed along with other important information regarding your parcel.

    5. What is the value of my property?

      You can obtain this information by checking the Auditor's website or by calling the Auditor's Office at (614)525-4663.

    6. Can I write a personal check for payment of taxes?

      Yes, checks should be made payable to FRANKLIN COUNTY TREASURER . Please write your parcel number on the check and include your billing statement(s) with your payment, along with a daytime phone number on your check.

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    1. Can I get a paid receipt for taxes sent by mail?

      Yes, to receive a receipt for payment, please send a self-addressed, stamped envelope along with your entire tax bill and payment.

    2. Have my taxes been paid?

      To find out if your taxes have been paid, please check the Payment Status Payment Status Payment Status page of our website or call our Customer Service Department at (614)525-3438. You will need to look up your parcel information, and it will be displayed along with other important information regarding your parcel. As a reminder, payments made via our website take between 2-5 days to be posted.

    3. Can taxes be paid in advance?

      Taxes are billed in arrears and can only be paid once they are assessed by the County Auditor's office. However, you may set up a Budget Payment with our office. Our Budget Payment Program allows you to make monthly prepayments on your semi-annual tax bill. It is an easy way to set aside money on a monthly basis for the payment of your next real estate tax bill. The money that you pay will be held in an escrow account in your name and will automatically be applied to your semi-annual real estate tax bill when it comes due.

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    1. Does the Treasurer have automatic payment deduction?

      We offer the convenience of having your monthly payments direct debited from a checking or savings account if you are enrolled in the Budget Payment Program. For more information please see Budget Payment Program.

    2. How do I make an address change?

      Ohio Law (Section 323.23, Ohio Revised Code) requires that any mailing address change for property tax bills be provided to the County Treasurer. Please keep the Treasurer's office advised when you move, change lenders or desire your tax bill to go to a different address.

      Please print, complete and send your Address Change Form PDF via US mail, email, or fax (614)221-8124) to our office. Alternately, you can fill out an on-line Address Change Form and submit it to our office directly from our website.

    3. How much of my taxes go to schools, etc.?

      Our Customer Service Department can provide this information. Please call (614)525-3438.

    4. Can I appeal the penalty amount?

      Yes; however, by law, penalties can only be forgiven in certain circumstances. For more information, see Request for Penalty Forgiveness.

    5. I don't agree with the value that has been placed on my property. What can I do?

      Applications to appeal the valuation of your property are accepted from mid- December until March 31st each year by the Auditor's office. If you would like to file an appeal to contest the valuation of your property, please visit the Auditor's website to download an appeal form or contact the Board of Revision at (614)525-3913 to receive a form by U.S. mail. The deadline for filing an appeal is March 31 each year.

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    1. I paid off or refinanced my home and now no longer escrow my taxes with my lender. What should I do to ensure I receive my tax bill?

      Congratulations on paying off or refinancing your home! It's as easy as one, two three to make sure that you don't miss important information about paying your taxes.

        1. Make sure that you understand how any taxes you previously escrowed will be distributed by your lender. Should they be refunded or will they apply against the next tax bill?

        2. Check out our convenient monthly budget pay program at http://treasurer.franklincountyohio.gov/payments/budget-pay to see how you can benefit from enrolling in this service.

        3. Change your mailing address with our office. This easy step is often overlooked until too late. It's as simple as going to http://treasurer.franklincountyohio.gov/about-taxes/address-change and completing and electronically submitting the change of address form.

       

    2. I received a notice from my bank that my check has been returned. What do I need to do?

      The Treasurer’s office will reverse returned payments made on parcel(s) once we receive a notification from our bank. The process of reversing a returned payment(s) normally takes 2-3 business days to reflect on your parcel(s); therefore, you may receive your bank’s notification before the payment is corrected in our records. You may submit another payment at any time after you receive your bank’s notification. At this time, we do not charge any returned item fees; however, you may be subject to penalty charges on your property if the taxes are not paid by the required due date. Please consult with your financial institution concerning the reason for the return.

 

Please remember that there are other credits, such as the Homestead reduction and the farm value reduction (C.A.U.V.) that may affect the net annual tax. If you have any questions regarding the eligibility requirements for either of these programs, please call the Auditor's office at (614)525-4663.

Use our Tax Estimator for a quick way to determine the amount of your real estate taxes.

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