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Franklin County Treasurer
Cheryl Brooks Sullivan
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Steps for Homeowners
Stay in your home for as long as possible. The mortgage company nor the surrounding community want you to have an abandoned home.
Respond to the court in the 28 day period. Failure to respond could speed up the process.
Contact your mortgage company's loss mitigation department.
Document all correspondence including verbal.
Meet with a HUD Approved Housing Counseling Agency.
If lender refuses payments, keep the money in a separate account and don't use it to pay other bills. It will give you power to show your ability to pay at some point in the workout process.